How do I book a room for a one off event?
Take a look at our Booking a Single Event, it’s got all the information you need.
How do I book a room for a regular event?
Take a look at our Booking a Regular Event, it’s got all the information you need.
How much will my booking cost?
We charge by the hour and the hourly rate depends on the time of day. Take a look at the Prices for Ad Hoc Bookings or Prices for Regular Bookings pages as appropriate. We hope to add an online calculator soon.
Can I book online?
Not yet, no. Add this new site develops we hope to add this functionality.
How do I pay?
We accept cash and cheques at the moment. Electronic payments add a lot of overhead for us currently as payment reconciliation is manual.
When do I pay?
For ad hoc bookings, we ask that you pay in advance. For regular bookings, quarterly in advance.
Where do I send the money?
When you receive your invoice it has a payment address on it, please send the payment there. Do not leave payment at the centre. The centre is unmanned and it could easily go missing.
How to I get into the centre for my event?
Access instructions will be provided along with your invoice. You do not need to collect a key beforehand.
Where is this invoice?
We send invoices out about a month in advance. We don’t send them straight away as we get many cancellations and changes to bookings and sending the invoice out only a month in advance results in fewer alterations to sent invoices.
What furniture is available in the centre?
Have a look at the Facilities page.
Do you have a kitchen that I can use?
There is the main kitchen, which is accessible from both the hall and the main corridor. If you book the hall alone, you don’t have exclusive use of the kitchen as it’s for everyone using the centre.
When is the centre open?
Although the centre isn’t manned, we do have time limits. Events cannot start before 8am and must be finished by 11pm.
Do I need to pay a deposit?
We don’t ask for deposits to secure a booking, but we do require a £150 security deposit if holding a one off evening event.
How do I cancel a booking?
Email us before the booked date and tell us, that’s it.
Do you still charge if I cancel?
Only if you don’t tell us in advance.
Can I have a special one off price for my really good cause?
We don’t offer negotiation on price, ever. As well as the excess work this puts on our volunteers, it could leave us open to accusations of discrimination.